Arch Card®: McDonald’s Gift Card FAQs

Have questions about your Arch Card? We’re here to help.

Let’s get you the information you need to use your McDonald's Arch Card to the fullest!

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Where can I buy Arch Card gift cards?    

Whether you want to buy one or have a bulk order in mind, it’s easy to purchase Arch Cards. Just ask a crew member at a participating McDonald’s restaurant, or place an order online for personal orders or for business and bulk ordering.

Can I get a refund or cash back if I have a balance on my gift card?  

Arch Cards are not refundable or redeemable for cash unless required by law.  Check the Cash Out Requirements to see if you are eligible for cash back. If you are eligible for cash back, submit a request for cash back via the Contact Us Form.   If your request qualifies for cash back, allow 4-6 weeks for your check to be issued.

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However you want to order, make sure it’s easy

Enjoy McDonald’s on your terms
*Must opt-in to Rewards to receive points on eligble purchases in the app. You will not earn points when ordering delivery through this website. To earn points on your delivery order, order McDelivery in the McDonald's app. Prices for the delivery may be higher than at restaurants. Delivery/other fees may apply.